Privacy Policy

Last Updated: January 26, 2026

1. Introduction

Welcome to Sumsols UK ("we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sumsols.co.uk or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms on our website
  • Request information about our services
  • Subscribe to our newsletter
  • Engage with us on social media
  • Participate in surveys or promotions

The personal information we collect may include: name, email address, phone number, company name, job title, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URLs
  • Pages viewed and time spent on pages
  • Dates and times of visits

3. How We Use Your Information

We use the information we collect or receive to:

  • Respond to your inquiries and provide customer support
  • Send you information about our services
  • Process your requests and deliver services
  • Improve our website and services
  • Send marketing communications (with your consent)
  • Comply with legal obligations
  • Protect against fraudulent or illegal activity

4. Legal Basis for Processing (UK GDPR)

We process your personal data based on the following legal grounds:

  • Consent: When you have given explicit consent for us to process your data
  • Contract: When processing is necessary for a contract we have with you
  • Legal Obligation: When we must process your data to comply with the law
  • Legitimate Interests: When processing is in our legitimate business interests and doesn't override your rights

5. How We Share Your Information

We may share your information in the following situations:

  • Service Providers: We may share your data with third-party service providers who perform services on our behalf (hosting, analytics, email services)
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Legal Requirements: When required by law or to protect our rights
  • With Your Consent: When you have given us permission to share your information

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website. Cookies are small data files stored on your device. You can instruct your browser to refuse cookies or alert you when cookies are being sent. For more information, please see our Cookie Policy.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. Your Data Protection Rights (UK GDPR)

Under UK data protection law, you have the following rights:

  • Right to Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation on how we use your data
  • Right to Data Portability: Request transfer of your data to another organization
  • Right to Object: Object to our processing of your personal data
  • Rights Related to Automated Decision-Making: Not be subject to automated decisions without human involvement

To exercise these rights, please contact us using the details provided below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

11. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than the UK. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with UK data protection law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Sumsols UK
Email: privacy@sumsols.co.uk
Phone: +44 20 1234 5678

15. Data Protection Officer

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe we have not handled your personal data properly:

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire
SK9 5AF
Website: ico.org.uk